Delivery

All our products are handmade by our team in Kent, we aim to make and dispatch your orders as soon as possible, usually between 1 to 3 working days of receiving it. Except personalised tokens, which can take between 7 to 10 working days to be made.

All orders will require a signature and if you have purchased the tracked delivery option, you will find the tracking number on your receipt. All orders are shipped by Royal Mail.


DELIVERY OPTIONS

UK Standard Delivery – Untracked

Estimated 3 to 5 working days

£2.95

UK Next Working Day Delivery – Tracked

Order before 1pm for guaranteed delivery the next working day.

£6.95


Europe Standard Delivery – Tracked

Estimated 3 to 10 working days

This timeframe does not include any time that may be incurred for customs clearance.

£8.95

This prices does not include any applicable local taxes or import duties issued by the customs authorities in the country you are shipping to. To avoid any surprises we recommend checking these costs before you place your order.


Worldwide Standard Delivery – Tracked

Estimated 10 to 15 working days

This timeframe does not include any time that may be incurred for customs clearance.

£9.95

This prices does not include any applicable local taxes or import duties issued by the customs authorities in the country you are shipping to. To avoid any surprises we recommend checking these costs before you place your order.


Shipping Notes for All Customers

Our discount codes cannot be applied to shipping and shipping rates will always be calculated after any discounts have been subtracted from your order total.

If you have any questions please email us at hello@journeysmade.co.uk or see our Contact Us page. We will get back to you as soon as we can.

Please note – We only process orders and returns Monday to Friday to allow our team to enjoy their weekend off.

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